Legal Contact & Notices
About this document
This page lists the contacts and processes for reaching the Fleetbit legal, privacy, and trust-and-safety teams.
Fleetbit is a product of Fleetbit LLC. The main legal contact is [email protected].
Effective date: 2026-04-18.
1. How to reach us
1.1 General legal questions
- Email: [email protected]
- Mail: Fleetbit LLC, Attn: Legal, 330 E 75th St Apt 35B, New York, NY 10021
1.2 Privacy requests (access, deletion, correction, opt-out)
- Email: [email protected], subject "Privacy request"
- In-app: Settings → Privacy → Submit a privacy request
- Web form: https://fleetbit.app/legal/privacy-request
- We respond within 45 days, extendable once to 90 days with notice to you. Identity verification required.
1.3 Account deletion
- In-app (required by Apple and Google): Settings → Account → Delete account
- Web: https://fleetbit.app/legal/delete-account
- Email: [email protected], subject "Account deletion"
1.4 Security vulnerability reports
If you believe you have found a security vulnerability in the Service, please email [email protected]. We ask responsible researchers to:
- Give us a reasonable time to investigate and remediate before public disclosure.
- Avoid accessing, modifying, or destroying data that is not yours.
- Avoid activity that could degrade service for other users.
We will not pursue legal action against good-faith security research that follows the above principles.
1.5 DMCA / copyright claims
Designated agent for notices of copyright infringement under the U.S. Digital Millennium Copyright Act:
- Email: [email protected], subject "DMCA notice"
- Mail: Fleetbit LLC, Attn: DMCA Agent, 330 E 75th St Apt 35B, New York, NY 10021
A proper DMCA notice must include: (a) a signature of an authorized person, (b) identification of the copyrighted work claimed to be infringed, (c) identification of the material claimed to be infringing and information reasonably sufficient to locate it, (d) your contact information, (e) a statement that you have a good-faith belief that the use is not authorized, and (f) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act for the rights holder.
1.6 Service of legal process
- Email service is not accepted unless Fleetbit has expressly agreed in writing.
- Physical service: Fleetbit LLC, Attn: General Counsel, 330 E 75th St Apt 35B, New York, NY 10021.
1.7 Law-enforcement and regulator requests
Email [email protected] with subject "Law-enforcement request," or send on agency letterhead to the mail address above. We require a lawfully-issued process (subpoena, search warrant, court order) for non-public information. We produce required notifications to affected users unless prohibited by law.
1.8 Trust & safety / AUP reports
- In-app: tap "Report" on the offending job, message, or review.
- Email: [email protected], subject "AUP report."
- In an emergency, call 911 first, then report to us.
1.9 Media and press
- Email: [email protected]
2. Document index
| Document | Audience | Path |
|---|---|---|
| Privacy Policy (Clients) | Client app users | /legal/privacy-client |
| Privacy Policy (Drivers) | Driver app users | /legal/privacy-driver |
| Terms of Service (Clients) | Client app users | /legal/terms-client |
| Driver Agreement & Terms of Service | Drivers | /legal/terms-driver |
| End-User License Agreement | All app users | /legal/eula |
| Cookie Policy | Website visitors | /legal/cookies |
| Acceptable Use Policy | All users | /legal/acceptable-use |
| Legal Contact & Notices | All | /legal/contact |
This document is a good-faith listing of contacts. It is not legal advice.